Should stocks run out, restocking takes 21 working days.
Vouchers are non-refundable and non-exchangeable for other items, cash or other promotions.
Customer Required to inspect the package contents and condition of goods before signing to acknowledge receipt of goods.
Refund and Replacement Policy :-
Faulty item must be reported to email@example.com within 7 Days upon received in order to entitle replacement
Only faulty item entitle for refund or replacement claim
Wear and tear on parcel exterior packaging are not entitle for refund or replacement
Faulty item must be delivered in its original packaging to myiMart Sdn. Bhd. 17.05, Plaza 138. 138, Jalan Ampang, KL 50450.
Free delivery is only valid for one-time merchant to customer shipment only. In the event of parcel unable to delivered due to no one at home or office, Customer will have to bear shipment fee for second and further attempt to deliver.
Delivery cost back to myimart to be covered by customer
myiMart will cover the delivery cost of replacement product to customer
Any refund or replacement requests are subject to myiMart acceptance and it will take 14 working days to process
To claim your refund or replacement please send email to firstname.lastname@example.org with below information :
Your full name
Your order TWN Reference Number
Your voucher number
Your mobile contact
Describe whathappen and attached pictures
Redemption Contacts: Tel : myiMart Customer Service 03 2171 1705 Visit our FAQpage: www.myimart.com/faq
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